Client Background:
Specializes in manufacturing saw chains and professional-grade cutting tools for forestry, agriculture, and construction industries.
- Global Vision: Aims to become the undisputed leader in their domain.
- Sustainability Focus: Committed to making the world a better place through sustainable practices.
Challenges:
- Reliance on the enosix app for SAP ECC and Salesforce sync.
- Need for a new SAP Cloud CPI setup for Dev, QA, and Prod.
- Real-time prospect-to-customer conversion and SAP ID updates in Salesforce.
- Managing 30+ field mappings and 300K account records during full rollout.
Key Benefits:
- Implemented SAP CPI for secure and flexible integration.
- Enabled real-time and batch sync for 10K accounts initially, scaling to 300K.
- Established monitoring, error logs, and retry mechanisms.
- Integrated 30+ field mappings for seamless data flow.
